Virtual Agents

Hype or Business Genius

The politics of creating exceptional customer service

The campaign for better service

Dont go breaking my heart

Enchanting customers to fall for your business

New Year Customer Experience Strategy

Part 2 of 3

New Year CX Strategy

Part 1 of 3

Festive Customer Experiences

Get your reindeer in a row

Black Friday - Shopping Spectacular

or Customer Service Nightmare before Christmas

Are Virtual Agents A Box Office Hit

or Diluted Sequel

Customer Service for the Living

Sometimes You Just Cannot Wait