About Synthetix

Synthetix are pioneers of AI-powered customer service software. Since 2001 we’ve set the CX bar, helping a range of companies – large and small – deliver exceptional customer experiences at every touchpoint, using our complete online customer service platform. 

An image representing how Synthetix software works. Customer VS Agent

Our Mission

We are an innovator and leader in Customer Experience software. Our solutions are always creative, beautiful, high-quality and excellent value – not just ‘good enough’.

Client Relationships

We cherish client relationships, we strive to understand their needs, meet their requirements, and exceed their expectations.

Communication

We commit to engage with clients and partners respectfully, listen to their feedback and consider how it can benefit our products and services.

Reputation

We are only as good as the reputation of our clients, which is why we work collaboratively with them to achieve results they can measure.

Company Culture

We work in a dynamic and exciting environment where delivering the best customer experience is at the core of everything we do. We care about our customers, celebrate our wins together and most importantly, have fun! 

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