Virtual Agent/AI-powered Chatbot software from Synthetix
The new paradigm in customer engagement, Synthetix Virtual Agent software can generate new revenues as well as resolve customer queries.
Synthetix were pioneers of Virtual Agent technology. Learn more about the advances of intelligent chatbot technology from the AI leaders who’ve been doing it for years.
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SentienceAI – A single source of truth across customer contact points
Synthetix NLU technology has answered millions of customer questions by understanding user utterances.
SentienceAI is the super-accurate Natural Language Understanding technology that powers all Synthetix services, from conversational Virtual Agents (chatbots) to FAQ self-service, to agent assistance in the contact centre through channels such as live Live Chat. SentienceAI delivers AI-powered, multi-channel CX the way it should be; fast, accurate and seamless.