Tag: Product PDF

Virtual Agent / Intelligent Chatbot software

Posted on | by Áine McInerney | Leave a Comment on Virtual Agent / Intelligent Chatbot software

Virtual Agent/AI-powered Chatbot software from Synthetix

Product PDF

The new paradigm in customer engagement, Synthetix Virtual Agent software can generate new revenues as well as resolve customer queries.

Synthetix were pioneers of Virtual Agent technology. Learn more about the advances of intelligent chatbot technology from the AI leaders who’ve been doing it for years.

[Download PDF >>](/storage/app/media/Virtual%20Agent_2019_V1.pdf)

SentienceAI – A single source of truth across customer contact points

Posted on | by Áine McInerney | Leave a Comment on SentienceAI – A single source of truth across customer contact points

SentienceAI – A single source of truth across customer contact points

Product PDF

Synthetix NLU technology has answered millions of customer questions by understanding user utterances.

SentienceAI is the super-accurate Natural Language Understanding technology that powers all Synthetix services, from conversational Virtual Agents (chatbots) to FAQ self-service, to agent assistance in the contact centre through channels such as live Live Chat. SentienceAI delivers AI-powered, multi-channel CX the way it should be; fast, accurate and seamless.