5 Killer tips to thrive, not just survive, this Black Friday

It’s time to put aside that leftover Halloween candy and pumpkin spice lattes to instead focus on the familiar ritual – worrying over whether this shopping season will deliver good tidings and cheery returns or show retail sales figures to be second-rate, coal filled stockings.

Watch this short clip and discover 5 killer tips to assist retailers with a customer service strategy to help prepare for the influx of customer contact during the festive season.