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![Infographic about The Current State Of The Contact Centre](https://synthetix.com/wp-content/uploads/2022/01/contact-centre-infographic.jpg)
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Sources
- https://www.cisco.com/c/dam/en/us/products/collateral/contact-center/cc-global-survey-ebook.pdf
- https://blog.hubspot.com/service/customer-service-stats
- https://learn.g2.com/customer-self-service
- https://www.verint.com/engagement-4/our-offerings/solutions/employee-engagement/knowledge-management-gb/
- https://blog.hubspot.com/service/customer-service-stats