Intelligent Knowledge Base

An intelligent AI-powered knowledge base that boosts efficiency internally amongst teams whilst powering vital CX tools, helping customers find resolutions quickly.  

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Intelligent Knowledge Base

  • An AI-powered centralised knowledge base where all articles are managed, improving efficiency amongst employees and streamlining user journeys.

  • Significantly reduce resolution times with quick access to knowledge articles and AI-predictive suggestions.

  • Utilise agent scripting and upskill your newest agents into seasoned experts.

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