A leader in customer service software, we help our clients deliver exceptional customer experience at every touchpoint.
Fanatical about supporting customers, we work with our clients to achieve results they can measure. These 6 reasons explain why Synthetix are the choice of leading brands.
Join an awesome team! Synthetix is a dynamic, growing company filled with amazingly talented and fantastic clients.
Maximise team productivity with our intuitive, multichannel knowledge base and agent scripting tool.
Empower your customers to self-serve 24/7 with an intelligent SEO-optimised FAQ help centre.
Offer deeply integrated, personal customer support, and increase sales with Xan, the AI-powered virtual assistant that learns from every customer interaction.
Engage with your customers in real-time with our AI-powered, multichannel Chat console.
Find out how Synthetix has helped its customers succeed over the years. Our case studies present real life examples and results.
A great source for news, tips and best practices when it comes to creating engaging and exceptional customer experiences.
Everything you need to know about knowledge management. Learn how to improve companywide efficiency and boost customer satisfaction.
Learn web self-service 101: its importance, benefits and what makes an intelligent self-service solution.
Learn everything you need to know about chatbots, how they work, the benefits of using chatbots in business, how to deploy them and what the future hold for chatbots.
What is live chat? Learn how it works, why it’s popular amongst companies, its benefits and what’s next for the customer service channel.
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