The Best Live Chat For Customer Service

The fastest way to connect with your customers, Synthetix’s live chat software provides quick and convenient support to those with queries. Powered by AI, the internal chat console includes features that significantly boost contact centre efficiency.  

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Yorkshire Building Society
The Boots Logo
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Your Customers Preferred Contact Channel

  • Improve CX by providing customers with a digital agent-assisted channel at their convenience.

  • Configure when live chat launches on your site. Custom triggers let you decide when to offer help, contributing to lead and revenue generation.

Contact Centre Efficiency

  • Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.   
  • With features such as AI-predictive suggestions and a live key-press feed, efficiency skyrockets and handling times are reduced. 

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