AI-Powered Self-Service

Give your customers the tools to self-serve with an FAQ widget built on AI, harnessing Natural Language Processing (NLP). Satisfy customer queries early on in their journeys using our SEO-optimised help centre. 

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FAQ Widget And SEO Help Centre

  • Give users the power to self-serve online. Using sophisticated Natural Language Processing (NLP), Synthetix’s FAQ widget automates 20% of routine queries online. Boosting CX whilst reducing support costs.
  • Help users from the very first step in the user journey. Our FAQ help centre is SEO-optimised, translating your articles into crawlable search results within search engine results, significantly improving CX.

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