Yorkshire Building Society And Synthetix: 17 Years Of Delivering Excellent CX
One of the UK’s largest building societies, Yorkshire Building Society provides financial services online, over the phone and via their 240 locations. Yorkshire Building Society deploys Synthetix’s customer service chatbot, self-service tools and live chat across its brand portfolio to streamline online CX and boost CSAT.
- Debbie Hill, Change Manager (eCommerce)
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