SentienceAI - A single source of truth across customer contact points

Product PDF

Synthetix NLU technology has answered millions of customer questions by understanding user utterances.

SentienceAI is the super-accurate Natural Language Understanding technology that powers all Synthetix services, from conversational Virtual Agents (chatbots) to FAQ self-service,to agent assistance in the contact centre through channels such as live Live Chat. SentienceAI delivers AI-powered, multi-channel CX the way it should be; fast, accurate and seamless.

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