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Live Chat is the fastest way to engage your customers. Chat software not only makes it easy for businesses to provide fast, high-quality customer service, but is also hugely effective as a sales tool.

Start building the best customer experience on the channels that your customers love. Take your team’s productivity to the next level with knowledge integrated Live Chat from Synthetix.

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Retailers - Dreaming of a ‘Black-Friday Christmas’?

There’s no denying that Black Friday is BIG business, however is this trend ultimately good for both consumers and retailers?

18 Dec 2019

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How CX can help businesses thrive during periods of political paralysis

Uncertainty requires an answer. Uncertainty requires action because the alternative is procrastination and stagnation. In uncertainty, lies opportunity.

26 Nov 2019

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Etail is not the enemy

Many believe that e-tail is to blame for the decline in footfall and plummet in consumer confidence, but there is more to the story of physical versus digital than meets the eye.

12 Nov 2019

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