Synthetix Agent Knowledge-base software
Turn any call centre agent into a seasoned expert. The more your support staff know about your products and/or services, the faster and easier they can support customers.
Contribute to user experience, not overall cost. Once live, your customer support agents will have a plethora of knowledge at their fingertips. No more lengthy on-boarding of new customer service agents! And, as we know the answers to most popular questions asked within most industries, we could save you hours in populating your Knowledge-base.