Synthetix APIs

Customer experience API platform

Now you can build high-quality, best-of-breed customer service applications on the stable Synthetix platform using our flexible RESTful APIs, seamlessly integrated into your existing development projects. Start creating your own powerful online customer service tools.

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Apply to join the Synthetix API developer community today and help us build the next generation of seamlessly integrated customer service applications!

Get access

Apply now to join the SYNAPPS developer community and road test our APIs.



Every RESTful API resource, fully documented, with example code.


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We're here to inspire your development strategy

We have done all the heavy lifting for you. Why divert critical developer resources to develop your own customer service platform when SYNAPPS will enable you to deliver Natural Language FAQ search and fully featured enterprise-grade live chat in days instead of months?


Powerful integration

Synthetix AI can do it all

Easily integrate with popular CRM systems to extract and deliver relevant information for customer service engagement. Whether you're building e-commerce websites, native mobile applications for iOS or Android, integrating with CRM packages such as Salesforce, adding premium FAQ results to a site search or creating an automated SMS knowledge-base, SYNAPPS will provide you with the tools to get you up and running quickly.

Reliable platform

You're in safe hands

Our load-balanced Synfinity network is fail-over tolerant, auto-scaling to as many servers as required to maintain brisk performance. Synfinity is built on top leading cloud provider AWS. With encryption at rest and in transit, SYNAPPS is secure. Our code is hardened to resist XSS and SQL injection attacks and we hold ISO27001, giving you confidence in our ability to keep your data safe.




You've come this far...

Arrange a full demonstration of Synthetix software with our friendly business development team, who will answer all of your questions about our award-winning digital customer engagement solutions.

Ready? Let's talk.

Our latest posts and news

We have our ear to the ground. Our news and blog section include important announcements, event updates, press releases, blog articles and interviews regarding customer engagement software and experience.