Infrastructure

Tweaked to your customer needs

Synthetix has built a world-class architecture in the cloud, designed for extreme scalability and resilience. We partner with Amazon AWS - the world's leading cloud provider, to offer hosted Saas globally.

We have 24/7 monitoring and a dedicated team to respond to incidents, full back up and a comprehensive business continuity plan. Regularly audited and penetration tested by an external body, our compliance program reconfirms the status of our information security in relation to customers’ data to ensure all information, including web chats, are encrypted from end to end.

ISO 27001:2013 & ISO 9001:2008 Certified

Synthetix are ISO 27001:2013 and ISO 9001:2008 certified, assurance that our services meet world-class specifications ensuring quality, safety and efficiency both locally and internationally.