2017 Industry Events calendar

How spoiled for choice are we with industry leaders delivering their thoughts on the biggest disruptors and trends that will affect customer experience and those working within this field for 2017?

Please let us know if you would like to catch up over a coffee at one of these events.

January 2017

Date Event Location
18 January Utility Week Water Customer Conference Birmingham
19 January Utility Week Energy Customer Conference Birmingham
23 – 26 January Customer Experience Management in Telecoms London
23 – 24 January IoT Tech Expo Global London Olympia
25 January Customer Insight & Analytics Exchange Luton
25 - 28 January BETT London Excel
31 January – 1 February Cyber Security Exchange Luton
31 January WWT Wastewater Conference & Exhibition Birmingham
31 January – 1 February HR Directors Summit Birmingham

February 2017

8 February The Retail Omni-channel Summit Hilton London
21 – 22 February Customer Experience Exchange for Financial Services London
22 – 23 February Travel Technology show Excel London
23 February IoT Tech Expo Global London Belfast
23 February The Future of the Contact Centre Conference London

March

7 - 9 March Infrastructure Management Exchange London
16 March Utility Week Consumer Debt Birmingham
21 March WWT Smart Water Networks Conference Birmingham
21 March Future Networks Birmingham
28 - 29 March Chief Data Officer Exchange
29 March 20:20 Customer Experience Financial Services

April

5 – 6 April Internet Retailing Expo - NEC
10 - 11 April Social Media in the Utilities Sector Conference
24 – 25 April Call Centre & Customer Services Summit Radison Blu Stansted
26 April Customer Experience Exchange for Telecoms London

May

3 – 4 May Intelligent Assistance Conference London
8 – 9 May Retail Business Technology Expo Olympia
10 – 11 May Gartner Customer Strategies & Technology Summit London
16 May Contact Centre Awards
23 – 24 May Customer Experience World London

June

7 June Retail Customer Engagement Summit London
7 - 8 June IT Customer Service Archives
15 – 16 June Apps World
17 June CX Congress
20 June How to Design & Deliver Mobile Customer Service London
20 June Internal Communications Conference
26 – 30 June Call Centre Week

July

4 - 5 July 20:20 Customer Experience Strategies Summit London
4 - 5 July Customer Experience Exchange for Retail London
6 July Customer Engagement Transformation Conference London
11 July Planning for Social Customer Service Excellence London

September

15 September Evolution of Work Conference
15 September Internal Communications Conference
27 September Customer Engagement, The Insurance Network London
28 September Customer Contact Expo - Olympia

October

2 - 6 October Customer Service Week
30 – 31 October Mastering Customer Engagement with SAP Solutions

November

8 November 2017 Engage Awards
9 - 10 November The Incite Customer Service Summit
13 November Customer Engagement Summit
15- 16 November Customer Experience Forum - Forrester London
16 November Customer Direct - PPA
28 November Customer Experience Conference - Warrington
29 - 30 November Digital Transformation Exchange London

December

12 December Utility Week Awards London